Legal

Privacy & Cookie Policy

Welcome to FirstConnection. This policy explains how Vaish Services LLP collects, uses, shares, and protects data across our website, mobile application, and career services.

By using our service, you agree to this Privacy Policy and our Terms and Conditions. We are committed to protecting candidate, recruiter, and institutional data while enabling secure professional interactions.

1. Our Core Privacy Principles

  • User Sovereignty: You control what information is public. Your data is not visible to recruiters unless you pass a vetting stage, apply for a role, or opt in to a DTR session.
  • Data Integrity: We do not sell personal data to third parties. Our business model is built on successful career connections, not data brokerage.
  • Secure Communication: Through DTR Connect, personal contact numbers are protected and communication happens through secure platform flows.

2. Information We Collect

  • Candidate Data: Name, email, phone number, educational background, Credo Room recordings and transcripts, and Logic Audit results.
  • Recruiter Data: Name, designation, company name, LinkedIn profile, and payout details such as UPI IDs or bank account information.
  • Technical and Usage Data: IP address, browser details, navigation patterns, device identifiers, and operating system versions.

3. How We Use Your Data

  • To run Credo Room analytics and generate interview performance feedback.
  • To power DTR Connect and facilitate recruiter-candidate interactions without exposing private phone numbers.
  • To personalize role recommendations, Logic Patches, and other platform experiences.
  • To manage secure payment, escrow, payout, and withdrawal workflows.

4. Data Sharing and Disclosure

  • With your consent when you apply for a job or book a DTR session and we need to share your vetted profile with a specific recruiter.
  • To comply with applicable law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act.
  • With trusted service providers such as cloud and payment partners who are contractually required to protect your data.

5. Secure Communication Guarantee

  • Recruiters and candidates cannot view each other's private phone numbers during DTR Connect sessions.
  • Sessions may be recorded for quality assurance and dispute resolution where necessary.

6. Cookie Policy

  • We use session cookies to recognize returning users, maintain account state, and improve user experience.
  • You can disable cookies in your browser, but some parts of the service, including login, may stop working correctly.

7. Storage, Security and Deletion

  • We use industry-standard AES-256 encryption for personal data.
  • We retain data only while your account remains active or as required for legal or operational purposes.
  • You may request account deactivation and permanent data deletion by emailing support@firstconnection.in.

8. Payments and Withdrawals

  • FirstConnection acts as an escrow layer for mentorship and recruitment sessions.
  • Recruiter payouts are held until the relevant session is successfully completed.
  • Payment card details are processed by secure third-party gateways and are not fully stored by us.

9. Grievance Officer

Officer

Rahul Dharma

Address

A-64, 2nd floor Sector 63 Noida, Uttar Pradesh - 201301

Business Contact

app@firstconnection.in